At Frisky Business Boutique, your satisfaction is our highest priority. However, due to the unique nature of our products, our return policy is highly restrictive. Please read this carefully before making your purchase.
Frisky Business Boutique physical store return policy:
We are unable to accept returns for exchange or refund due to the uniquely intimate nature of our products. We do offer a fitting room for lingerie*, and we will, with your permission, remove toys from their packaging in order to confirm that they work and that they are what you expect them to be, prior to your taking them home. Our vendors warranty their products for defects for a minimum of 30 days. If you need manufacturer return information, please call or email [email protected].
*Due to COVID-19 precautions, our fitting room is currently unavailable. We regret this inconvenience and encourage our guests to make their purchasing decisions accordingly.
friskybusie.shop online store return policy:
Toys — We are unable to accept returns on intimate toys. All vibrating toys will be tested with batteries before shipping to make sure they work to prevent our shipping you a defective toy. If the factory packaging does not permit our opening it without causing damage, we will replace unused defects returned to us within 30 days. All of our vendors warranty their products for defects for a minimum of 30 days. If you need manufacturer return information, please email [email protected].
Lingerie — *Please note that for the duration of the COVID-19 crisis, we will not accept any returns of lingerie. If you are unsure of your size, please hold off on purchasing. We are sorry for any inconvenience this causes. Size charts are presented when available, but we understand that purchasing online can be uncertain in regards to size.
Panties, hosiery, and stretch-to-fit items, including stockings and bodystockings, cannot be returned.
All other products are non-returnable.
